Every Sales Assistant call generates a transcript so you can review what was said.
Accessing Transcripts
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Go to Sales Assistant at https://leadhql.com/dashboard/sales-assistant
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Find the call in the calendar
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Click the call to open details
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View the transcript in the detail panel
Transcript Format
Transcripts show:
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Speaker labels - Who said what (AI assistant vs. contact)
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Timestamps - When each part was said
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Full text - Complete conversation content
What to Look For
Qualification Information
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Timeline for purchase
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Budget indicators
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Location preferences
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Property type interests
Buyer Sentiment
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Level of interest
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Concerns or objections
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Questions they asked
Next Steps
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Was a meeting scheduled?
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Follow-up promised?
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Specific requests made?
Using Transcripts
Before your follow-up call: Read the transcript to know what was discussed and continue the conversation naturally.
For team handoffs: Share transcripts so colleagues understand the buyer's situation.
For training: Review transcripts to understand what works and what doesn't.
Call Recordings
Some calls may also have audio recordings available. Look for a play button in the call detail view.
Transcript Tips
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Skim first for key information
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Note specific property interests mentioned
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Pay attention to timeline and urgency
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Look for buying signals or red flags
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Use the information to personalize your follow-up