When you submit your branding, it goes through an approval process before going live.
Why Approval is Required
We review branding to ensure:
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Professional presentation across our platforms
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Accurate representation of your agency
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Quality standards are met
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No inappropriate content
The Approval Process
1. Submit Your Branding
Complete your branding setup and click Submit for Approval.
2. Under Review
Your submission enters the review queue. Status shows as Pending.
3. Decision
Your branding is either:
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Approved - Goes live immediately
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Rejected - Needs changes (feedback provided)
Timeline
Branding reviews are typically completed within 1-2 business days.
Checking Your Status
Visit Organization → Branding at https://leadhql.com/dashboard/organization/branding to see:
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Pending - Under review
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Approved - Active and in use
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Rejected - Needs changes
If Approved
Your branding:
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Becomes active immediately
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Is used across our platforms
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Enables features like Sales Assistant
If Rejected
If your branding is rejected:
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Check the feedback/reason provided
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Make the requested changes
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Resubmit for approval
Common rejection reasons:
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Low-quality images
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Missing logo versions
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Incomplete information
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Content issues
Making Changes After Approval
If you need to update approved branding:
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Edit your branding
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Submit changes
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Changes require re-approval
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Current branding remains active until new version is approved
Need Help?
If you're unsure why branding was rejected or need guidance, contact support for assistance.