Home Billing & Payments Setting Up Auto-Reload

Setting Up Auto-Reload

Last updated on Dec 06, 2025

Auto-reload automatically adds funds to your account when your balance gets low.

Why Use Auto-Reload

Without auto-reload, you need to manually add funds. If your balance runs out:

  • You stop receiving introductions

  • Subscriptions pause

  • You might miss opportunities

Auto-reload ensures uninterrupted service.

How Auto-Reload Works

You set:

  1. Threshold - The balance level that triggers a reload

  2. Reload amount - How much to add when triggered

Example:

  • Threshold: €100

  • Reload amount: €500

  • When your balance drops below €100, €500 is automatically charged to your card

Setting Up Auto-Reload

  1. Go to Billing at https://leadhql.com/dashboard/payment

  2. Find the auto-reload or billing settings section

  3. Enable auto-reload

  4. Set your threshold amount

  5. Set your reload amount

  6. Save your preferences

Choosing Your Settings

Threshold: Set this high enough to cover several days of introductions. If you typically receive 5 introductions/day at €25 each, a €200 threshold gives you ~2 days buffer.

Reload amount: Set this to cover at least 2-4 weeks of normal spending to minimize transaction frequency.

Managing Auto-Reload

You can:

  • Adjust threshold and reload amounts

  • Disable auto-reload temporarily

  • Change the payment method used

Notifications

You'll receive notifications when:

  • An auto-reload is triggered

  • A reload payment fails (action needed)

If Auto-Reload Fails

If the automatic charge fails:

  • Check your payment method is valid

  • Ensure your card has available credit

  • Add funds manually while resolving

  • Update your payment method if needed